Refund policy
Last updated Nov 7, 2026
Payments aren't refundable, but you can cancel any time and keep your plan until the period you paid for ends.
Cancelling
Cancel any time under Billing (Manage subscription). Your plan stays active until the end of the period you paid for, and you won't be charged again.
Refunds
Payments aren't refundable, including for the unused part of a period, except where the law requires it (see below). The trial and the beta are free, so you can try everything before you pay.
If you're a consumer in the EU: 14 days to withdraw
If you buy as a consumer (not for a business), you may withdraw from a purchase within 14 days without giving a reason. Because your plan starts right away at your request, we refund what you paid minus the part for the days you already used.
To withdraw, email [email protected] within 14 days of the payment, from the address of your account, saying you withdraw. A simple sentence is enough.
Refunds by Stripe
Our plans are sold by Link, LLC (a Stripe company). You can also ask Link's support, which may refund a payment under its own policy, generally within 60 days of the payment.
How refunds are paid
- To the payment method you used, including the tax you paid.
- Usually within 14 days of the request. Your bank may take a few more days to show it.